Return & Refund Policy

At Panda Shop, your happiness is our priority. If you're not 100% satisfied, we’ll make it right.

✅ Returns

  • You can request a return within 30 days of receiving your item.

  • Items must be unused, in original packaging, and in resaleable condition.

💰 Refunds

  • Once we receive and inspect the returned item, your refund will be processed within 25–30 business days.

  • Refunds will be issued to your original payment method.

🚫 Non-Returnable Items

  • Digital downloads, gift cards, and clearance items are not eligible for return or refund.

❗ Note:

We do not accept returns without prior email confirmation. Please contact us first.

📧 Email us at: support@pandashop.com